Travel Helpline is a global after-hours travel assistance service that is dedicated to the corporate travel arena. The company is built on a powerful business strategy that combines our After-Hours Service with our Global Hotel Program. All of this was designed to help you provide unsurpassed service to business travelers, wherever in the world they may be journeying.

With nearly four decades of success and innovation in the global travel industry behind us, we have the experienced staff, state-of-the-art technology, and preferred supplier relationships that will give your agency or travel department the edge you need.

And, like many of our customers, Travel Helpline is a privately held, family-run company with a worldwide reach. Drawing on our proven track record, we instinctively know just how to help a small-business owner offering a global product be more successful or how to help a large corporate customer add that all-important personal touch. In the broad arena of travel, we have you covered, 24/7.

Our History

TRAVEL HELPLINE was established 40 years ago by American Marketing Group, Inc., which owns 17 leading travel brands around the world.

Along with sister company agent24, we now service the majority share of the global after-hours market. We’re proud to say that because of our highly professional consultants and our savvy executive team, we’ve built a solid reputation for delivering customer service excellence to our travel agency and corporate travel department partners.

Our ongoing investments in technology and staffing ensure that we provide our clients with the most efficient and relevant travel solutions available today.

For instance, the professional travel consultants at our three call centers (in New York, Colorado, and Shannon, Ireland) and our home-based consultants throughout the U.S. and Canada all operate from a single phone switch. No one else in the industry today can offer you a rollover between three distinct call centers as well as a home-based team, providing total coverage -- even in the event of a major emergency that would shut down a single call center. This positive redundancy gives you the strongest possible sense of security as business travelers travel around the country or across continents to conduct business.